Starter Vape Kit CE and RoHS evidence primer

After-sales, replacements and reorders

We ship starter vape kits to distributors, chain buyers and independent shops. What follows is the material we normally cover in a first conversation: what we hold in stock, how we test it, how it ships, and what happens when a carton arrives damaged.

The replacement policy is deliberately simple: report within seven days of delivery with photos and the batch code, and we replace or credit at the next shipment. We do not argue about a defect we can see in a photograph.

We keep the specification sheet for every order on file. Two years later, when a customer asks whether a pod is compatible, the answer is a lookup rather than a guess.

Unit price versus landed cost

Custom printing raises the unit price and lowers the marketing cost. For B2B buyers the break-even is usually reached on the second or third repeat order, not the first, so we quote both branded and neutral options.

We publish a realistic band of 2.99 to 8.90 per unit for standard configurations at 120 units. Below that band you are buying a lighter specification; above it you are paying for finish, packaging or a smaller run.

Getting the carton there intact

For repeat buyers we hold a shipping schedule rather than shipping on request. A fixed weekly cut-off means your reorder lands before the shelf empties instead of after.

If you dropship, we can label cartons to your format and omit our documentation from the outer box. It is a small operational detail that decides whether your customer sees a supplier or a partner.

• Named account contact who has handled the product
• Mixed SKU cartons to spread first-order risk
• Reference sample retained from every batch
• Document pack prepared per destination market
• Batch codes traceable from carton back to production date
• Cartons drop-tested and pallet-counted for clean freight

Labels, closures and traceability

Age verification is not only a website problem. Retail packaging, shelf placement and staff scripting all carry compliance weight, and auditors increasingly ask for evidence of all three.

Labels are where good orders go wrong. Nicotine warnings, child-resistant closures, batch coding and market-specific text all have to be correct before the pallet leaves. We prepare test reports, declaration of conformity and safety data sheets for each shipment and we ask for your destination list early so artwork matches the market.

Specification summary

The detail above is what we hold ourselves to on every shipment, including the small ones. It is also the list we will walk through with you before the first order.

Frequently asked

Related reading

Tel / WeChat / WhatsApp +86 13711127975  ·  vape@0099933.xyz